My experience has been one of honest return for honesty when dealing with customers. Maybe it’s not a quick buck, but I can look at myself in the mirror in the morning and know I did the right thing. I would rather have a customer for life than a fly by night sale to a customer that I tricked into buying my product. It isn’t always about the bottom line of making cash. It should be about service and product value. Over the past couple of years I have had more business cleaning up computers that have been completely overran with viruses, trojans, and spam than I’ve done computer builds.

The number one complaint is ‘I just want to be able to use my computer, not worry about viruses and trojans and updates!!!’