Fast Food back then drew in a generally married customer 56.7 % of the time and singles 33% with divorcees only 10% of the time. Back then the customer was generally white 83% of the time and had a sizeable household income of 50K plus nearly 30% of the time and the second highest percentage of revenue came from the customers whose household income was 75K plus. Middle Class and Upper Middle class people buy more fast food, they also tend to get more car wash services and pay more for add-ons too. Lunch was the favorite meal 57% of customers came in at lunch back in 2000. Unfortunately they were spending money they should have spent to wash their car. You see, QSRs are a good weather meter of the economy. In August of 2001 QSRs all reported lower same store sales with only Wendy’s reporting only modest same store sales, with lower profits and higher cost to stay open later. That strategy worked as it is working for us running multiple shifts and washing at night, thus employing more people. McDonalds reported lower than expected same store sales and actually thought they would go into the car wash business. It was not until this month that they changed their minds and decided they would not enter this industry. Good idea, because from what I have read about Ray Kroc the team he left behind was not quite the tiger he was and our team is tougher that Ray ever thought he was.
http://www.carwash.com/news.asp?N_ID=31919&mode=4
I guess the new motto this year is “Core Business” like the Ford Grandson said, “We will be getting back to our core business.” Probably right after all the lay offs? Think on this.